Hi! I'm Carey Otto
My sweet spot is bringing simplicity to complexity, with a specialty for enterprise UX. As a hands-on design leader and product strategist, I help teams build ambitious products that are trustworthy, effective, and deliver meaningful impact.
Below are a few examples of my work.
U.S. DEPARTMENT OF VETERANS AFFAIRS
Designing VA’s API Ecosystem for Trust & Security
How do you design for trust when health data, third-party apps, and government systems collide? I led product design for VA’s Connected Apps platform, empowering 83,000+ Veterans to securely share their data through an ecosystem of consent, transparency, and control.
Learn about VA’s Connected Apps platform →
AKAMAI TECHNOLOGIES
Modernizing Legacy Systems to Build Trust and Drive $252M in Annual Revenue
Simplifying Akamai’s internal tools reduced sales friction, cut 5,000+ hours of manual work, and unlocked $252M in annual revenue. As a consulting designer with Tangible, I transformed a complex quoting workflow into a scalable sales tool and created design concepts for a completely reimagined customer billing experience.
See the transformation of Akamai's legacy tools →
YAKIMA
Transforming Yakima’s Fit Tool and Digital Brand Presence
Yakima’s “Fit My Vehicle” tool was a pain point in the purchase journey. I redesigned its flow into an intuitive, mobile-first experience that boosted product discovery. I then led the creative direction and managed development for two immersive microsites that elevated the brand and supported new product launches.
Explore Yakima's improved customer experiences →